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future and ask what kind of leaders India will need “FACULTY CARRY A HEAVY TEACHING
when the country becomes one of the largest LOAD. INDUSTRY ENGAGEMENT
hospitality and tourism markets in the world. We then BECOMES EVENT DRIVEN RATHER
design education backward from that point.
This is very different from pulling the past forward THAN DEEPLY BUILT INTO THE WEEK.
again and again. My own work at the Indian School of STUDENTS PASS EXAMINATIONS
Hospitality (ISH) comes from this belief. We built ISH in WITHOUT ALWAYS BUILDING THE
Gurugram as a reference campus that could show MENTAL HABITS THAT LEADERSHIP
what a future facing hospitality school can look like in
India. We treat hospitality as a way of thinking about ROLES NOW DEMAND.THIS IS THE
people, service and value creation. We combine SYSTEM FAULT.”
culinary and business with technology, life skills and a
strong focus on sustainability and community action.
We work with partners such as École Ducasse and The question is simple. Do we keep moving in a
Les Roches so that international practice becomes past forward way, where we repeat old templates and
part of daily teaching, not an occasional add-on. We hope that small tweaks will somehow prepare us for a
invest in faculty, in industry projects and in spaces very different future.
where students can prototype ideas and learn from Or do we accept that hospitality deserves the same
failure in a safe setting. national attention that technology received, and start
ISH is one example. India needs many more. The to build an aligned talent engine for India’s service
trade audience that reads this magazine already knows economy. I believe the second path will define which
how much potential sits in this sector. Most of you countries lead the next chapter of global hospitality.
spend your days dealing with teams, guests, owners India has the demand. India has the demographic.
and markets that change every quarter. You see the India has the cultural instinct for service. Now India
gap between what young people bring in on day one needs an education model that lives in the future and
and what your brands now require. designs from there.

