Page 173 - Hospitality Horizon Oct-Nov 2025_FLIP FINAL ISSUE

over the next 20 years, and how many people do we “WE BUILT ISH IN GURUGRAM AS A
need for that vision? The answers did not come from REFERENCE CAMPUS THAT COULD SHOW
nostalgia. They came from a forward view. Hospitality
now needs the same clarity. If we look at what is actually WHAT A FUTURE FACING HOSPITALITY
happening on the ground, the picture is very clear. SCHOOL CAN LOOK LIKE IN INDIA. WE
A graduate who enters hospitality today can move into TREAT HOSPITALITY AS A WAY OF THINKING
revenue strategy, brand and digital work, food ABOUT PEOPLE, SERVICE AND VALUE
entrepreneurship, corporate dining, wellness retreats,
cloud kitchens, destination management, luxury retail, CREATION. WE COMBINE CULINARY AND
private clubs, aviation service, experience design, BUSINESS WITH TECHNOLOGY, LIFE SKILLS
consulting and many other roles. AND A STRONG FOCUS ON SUSTAINABILITY
The talent market has expanded. The education model
has not. Most programmes still sit inside old affiliation AND COMMUNITY ACTION.”
structures. The focus remains on a limited set of subjects
that repeat for many years. The assessment pattern
rewards memory and compliance. Research output always building the mental habits that leadership roles
remains low. Exposure to other domains such as data, now demand.
design, behavioural science and entrepreneurship stays This is the system fault. We cannot ask hospitality to
at the margins. lead India’s service economy and continue to prepare
Faculty carry a heavy teaching load. Industry people for yesterday’s jobs. We need a national
engagement becomes event driven rather than deeply capability plan for hospitality, just as we created one for
built into the week. Students pass examinations without technology.