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What is your philosophy for running a successful hotel? “ASSOCIATES ARE OUR GREATEST
My philosophy for running a successful hotel is to prioritise STRENGTH, AND I AM SUPER EXCITED
associates and focus on the guest experience above all else.
We must be attentive to guest needs, anticipate their TO MENTOR NEW TALENT AND
expectations, and strive to exceed them. We must also NURTURE MY TEAM TO HELP
prioritise the well-being of our associates and innovate to THEM SUCCEED AND GROW.”
stay ahead of the competition. In addition to these, there is
the constant pursuit of keeping the hotel in top physical
shape and delivering the luxury experience we are known for.
How do you maintain work-life balance?
What, according to you, does it take to become a As a busy professional, maintaining work-life balance is
successful hotelier? essential. And thanks to Marriott’s Take Care culture, I am
To become a successful hotelier, one must have a passion for able to prioritise self-care and make time for activities that
hospitality, excellent communication and interpersonal recharge me, such as golf, spending time with family and
skills, and the ability to lead and inspire a team. One must friends, and pursuing hobbies outside of work like music. I
also be adaptable, resilient and able to navigate through also strive to maintain open communication with my team
challenging times. Humility, respect and, above all, and delegate tasks effectively to ensure a healthy work-life
unshakeable ethics complete the successful hotelier. balance for all.

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