Page 71 - June-July23

“MY VISION FOR THE HOTEL IS TO
CONTINUOUSLY ELEVATE THE GUEST
EXPERIENCE AND STAND OUT IN
THE MARKET BY IMPLEMENTING

As you are settling into your new job, INNOVATIVE INITIATIVES.”
what is it that most excites you?
As the new General Manager of JW
Marriott Hotel New Delhi Aerocity, I am
thrilled to be leading one of the most iconic
hotels in our portfolio. Since inception, the
hotel has been a forerunner in driving
quality and strong business performance. In
addition, the hotel has been recognised for
the implementation of various initiatives to
enhance guest experiences as well as
sustainability practices.
What excites me most is the opportunity
to take these facets of hotel performance
further, introducing new initiatives and
driving excellence in the luxury guest
experience. Associates are our greatest
strength, and I am super excited to mentor
new talent and nurture my team to help
them succeed and grow.

What are your plans to take the hotel to
the next level?
With the incredible team I have with me, I
plan to drive very strong results and
enhance the luxury quotient of our guest
experience. I am committed to
implementing new initiatives across
verticals of sustainable practises, new
culinary offerings, wellness and fitness
facilities to cater to the growing demand of
today’s luxury traveller.
My team and I aim to continue providing
a haven for our guests where they can focus
on their mind, body and spirit. Our
approach is rooted in self-care, as we believe
that by taking care of ourselves, we can
better take care of others.
I will maintain a warm and welcoming
atmosphere that conveys a deep sense of
well-being. Authenticity will be at the core
of everything we do, ensuring that every
interaction brings joy and leaves a positive
impact. It’s exciting to be able to create a
positive impact on the environment and
provide our guests with a more holistic
experience.

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www.hospitality-horizon.com JUNE-JULY 2023 hospitality horizon