Page 81 - April-May 2023
P. 81

As you are settling into your job, what’s it that most
                                                                excites you about your new role?
                                                                It’s an exciting career phase for me and I am now well-
                                                                settled at Novotel Hyderabad Convention Centre &
                                                                Hyderabad International Convention Centre in my new
                                                                role.  What excites me the most is the opportunity to
                                                                create memorable experiences for our guests and exceed
                                                                their expectations. It’s an honour to work with a team of
                                                                passionate individuals and to foster a positive work
                                                                environment that promotes innovation, growth and
                                                                development.

                                                                With a large room inventory of 287 keys and a state-
                                                                of-the-art convention facility, what are the
                                                                innovations you plan to bring about to ensure the
                                                                growth and expansion of the dual properties under
                                                                your leadership?
                                                                We are constantly working towards innovations and
                                                                enhancing our service at NHCC & HICC. We would
                                                                further focus on developing and implementing
                                                                sustainable practices throughout the property to promote
                                                                eco-friendliness, reduce waste and appeal to the growing
                                                                market of environmentally conscious guests.
                                                                  We would also work towards enhancing the food and
                                                                beverage offerings to appeal to a wider range of tastes and
                                                                preferences, including more plant-based and locally-
                                                                sourced options.
                                                                  For HICC, we would enhance our services to create a
                                                                comprehensive focus for growth offerings.  Overall, my
                                                                goal is to continuously innovate and improve the
                                                                properties under my leadership to ensure their long-term
                                                                success and expansion in the competitive hospitality
                                                                industry.

                                                                What is your favourite thing about this hotel?
                                                                There are so many factors that contribute to its success.
                                                                However, if I had to choose, I would say, that my favourite
                                                                thing about this hotel is the exceptional level of service we
                                                                provide to our guests. We prioritize creating a welcoming
                                                                and comfortable environment for our guests, and our
                                                                team consistently goes above and beyond to create a
                                                                sparkle moment for our guests.

                                                                Are you taking any steps to reposition NHCC as a
                                                                leisure destination?
                                                                NHCC is a tranquil oasis next to HITEC City, the IT hub
                                                                of Hyderabad. With 15 acres of sprawling landscaped
                                                                gardens around, a 287-room property, guests can leave
                                                                the city behind for a while and enjoy a revitalising break
                                                                surrounded by lush greenery in a serene setting and get a
                                                                feeling of being in a resort and yet being in the heart of the
                                                                city.

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