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“WHAT WE AT SOFITEL EXCEL AT IS OFFERING OUR SIGNATURE FRENCH ART OF
LIVING PERFECTLY PAIRED WITH THE BEST EXPERIENCES. THESE INCLUDE AWARD-
WINNING DINING OPTIONS: JYRAN, ARTISAN, PONDICHERY CAFÉ AND TUSKERS.“
You have some amazing restaurants in the hotel. How our offerings exciting in order to engage guests – both
important has F&B been in positioning the hotel as a existing and new – at all times.
market leader?
We are truly lucky to have such a variety of food and Sofitel Mumbai BKC was essentially a hotel for
beverage offerings in the hotel. Our all-day dining corporates. Has your customer base changed post-
restaurant, Pondichery Café, gives guests virtually pandemic?
limitless choices when it comes to cuisines and BKC has been an area that is surrounded by corporates and
preparations. Tuskers, vegetarian dining and bar is our that will always remain. With the Jio Convention Centre,
pure-vegetarian restaurant that brings truly authentic Jio World Drive and Jio World Gardens ramping up there
flavours to the forefront and celebrates regional cuisines. will be a shift in segments bringing in opportunities with
Jyran, tandoor dining and lounge, is our award-winning lifestyle and MICE events.
Indian restaurant serving food inspired by the Northwest
Frontier Province and Artisan Café offers French-style What are the key steps you are taking to woo new-age
bakeries, a newly opened Patisserie, and a vibrant evening travellers?
vibe, complete with music. Our sophisticated Le Bar New-age travellers are already well travelled, know what
Diamantaire is a wonderful spot to relax with a drink of they want, are aware of the micro-market trends, choose
your choice. their hotels after much research, and are committed to
hotel loyalty programs that allow them status points,
Any new changes that you plan to introduce with regard upgrades and other perks including high-speed internet
to your F&B offerings? that allows them to be smartly connected.
Change is always a good thing as I feel it keeps offerings They are also very sensitive to hygiene and require the
innovative and fresh. I see some good potential and we highest safety standards. What’s more, they greatly
have already made some changes, like keeping Jyran open appreciate nice rooms and diverse dining offerings, as well
for lunch, given the demand. as a good fitness centre, a pool and a spa to take the edge off
We are currently focused on Tuskers to create more buzz after a busy day.
for the restaurant around the lunch hour and have new I very strongly believe that we have it all at Sofitel
chefs on board to enhance the dining experiences for both Mumbai BKC, and are only working to further augment
our speciality restaurants. We are committed to keeping all these already existing offerings.
78 APRIL-MAY 2023 hospitality horizon www.hospitality-horizon.com