Page 150 - Hospitality Horizon - February-March 2021

EDIT NOTE

AIRLINES THE NEW NORMAL

• Systematic health checks for all
crew members
• Evading all non-essential interaction
between crew and passengers
• Provisional withdrawal of on-board
sales, reading material, etc.
• Deepened aircraft cleaning process “WE ARE GLAD TO HAVE
that safeguards all aircraft, sanitisation JOINED HANDS WITH
at every turn around and profound
cleaning every 24 hours ICONIC BRANDS WHO
• Self-check-in kiosk (Scan-N-Fly), E-bag ALSO CONTINUE TO
tag and mechanised baggage drop SUPPORT THE REAL
• A security kit for each passenger
including face mask, face shield and 'TOUGH COOKIES'
sanitiser. An extra protective gown OF OUR NATION.”
for passengers seated in middle seats
• Serving pre-packed snacks/meals and William Boulter, Chief Commercial Officer, IndiGo
pre-packed beverages to customers in
all three cabin classes while minimalising
the contact as much possible – asking people to visit goIndiGo.in and
• Preparing all crew members and ground nominate their favourite doctor or nurse
staff with essential and pertinent PPE kits along with a heartfelt note for them.
• Secondary temperature screening of Joining hands with brands like Barilla,
passengers before boarding Brewhouse, Cars24, Dettol, Ibis and Loacker

150 FEBRUARY-MARCH 2021 hospitality horizon