Page 148 - Hospitality Horizon - February-March 2021

getting back
getting back

on their wings
on their wings

CHECKING OUT KEY TRAVEL TRENDS AND NOTEWORTHY
INITIATIVES TAKEN BY TWO OF INDIA’S TOPMOST AIRLINES,
VISTARA AND INDIGO, IN THE WAKE OF THE PANDEMIC

BY RUPALI DEAN

T he pandemic has affected all

aspects of life, transforming our
daily lifestyle, including the way
we travel,” shares Vinod Kannan,
Chief Commercial Officer,
Vistara, summing up the mood of
travellers today. “Today, there is already
an increased focus on safety and hygiene
which will continue to be among the top
considerations for customers.”
He adds: “Digitalization is playing an
increasingly important role in reducing
human interaction and ensuring overall
safety. Worldwide, technologies like IoT,
Robotics, Artificial Intelligence, Machine
Learning, etc. are being deployed
facilitating a seamless and contactless

148 FEBRUARY-MARCH 2021 hospitality horizon