Page 131 - HH Oct-Nov 2023
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“AS WE ARE A LUXURY HOTEL,
POSITIONING THE HOTEL AND CREATING
EXPERIENCES IS THE FOCUS FOR US.
CUSTOMISING EXPERIENCES BASED ON
THE NEED OF THE TRAVELLER IS OUR
PRIORITY AS WE NEED TO CATER TO THEIR
PERSONAL PREFERENCES.”
What do you look for when new hiring talent?
We look for a great positive attitude when hiring the team,
people who are willing to learn and come out of their
comfort zone. With our robust training and learning
resources we can upskill them so they are future ready.
What are some big goals you are hoping to achieve this
year?
Positioning the hotel and creating awareness are some of
the goals that we wish to achieve. We should be the go to
hotel for anybody planning a stay in North Goa.
What is your mantra for success?
One of the things that I live by is that if one does something,
then one should do it whole-heartedly. There is no middle
or grey area to do it. For example, if there is something that
you wish to implement, do it and ensure that it is in the
DNA of the team till it becomes a habit. There is indeed no
short cut to success and it comes with a lot of hard work and
perseverance.
Why did you choose to become a hotelier?
I stumbled into the hospitality profession by pure chance,
as I was all set to start my education in economics. While I
waited for my course to start, I joined the hotel
management institute for a short stint to use my time
gainfully. I enjoyed it so much that I chose this over a career
as an economist, never to look back.
How do you maintain work-life balance?
There is nothing called work-life balance and over time it’s
a phrase used blatantly by all. If you want to balance work,
your personal life takes a back seat and if you want to
balance your personal life then work takes a back seat. For
me it is about seeing what is important at that point of time
What are you doing to incorporate new tech into the and prioritising it accordingly.
hotel?
We have embraced some new age tech around the hotel like What do you do to unwind?
wireless chargers in the rooms and smart televisions with While my son is the best way to unwind and he makes me
Chromecast. Guests can also avail of the mobile key forget the stress of the day, I do love my me-time. Whether
through the Marriott Bonvoy App where guest can access it is unwinding at a spa or salon or even binge watching
the rooms with their phone. shows!
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www.hospitality-horizon.com OCTOBER -NOVEMBER 2023 hospitality horizon
