Page 127 - Hospitality Horizon - February-March 2021

HOSPITALITY PARTNER

EDIT NOTE

“IT IS IN THE CHALLENGE Firstly, how did these ‘identified future leaders’ fare during
OF UNCERTAINTY WHERE the crisis? How did they handle a situation so unfamiliar that
LEADERS ARE BORN. WHERE even their own leaders couldn’t help them with a proven recipe
for success and guidance? Did they embrace and challenge the
CHARACTER IS FORGED. unknown and take risks or just ‘drop the ball’, become
WHERE TOUGH DECISIONS intimidated and wait for guidance? We are speaking about
MUST BE MADE.” natural leaders who under a normal scenario would be highly
self-motivated individuals with a certain degree of self-belief.
Secondly, did we see leaders emerge in the face of
uncertainty, who we did not identify before?

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