Page 106 - HHAug-Sep2023

proud of being able to successfully host thousands of now my focus is on finding new avenues of growth for the
weddings and MICE events. business.

What, according to you, are the hotel’s USPs? Do you plan on introducing any major changes to the
Apart from being one of the ultimate royal luxury hotels in hotel?
the country, Noormahal Palace is also one of the most We regularly make changes to keep in sync with changing
Instagramable hotels as well. Our guests appreciate that we times and needs, but what we have been doing has worked
offer a solace away from the hustle bustle of big cities. well for us. I do not want to disrupt the main essence of
Noormahal is undoubtedly one of the best wedding Noormahal.
destinations in the country and we offer 360-degree
solution for weddings, functions and events of any size. What are the eco-friendly initiatives that have been
undertaken by Noormahal Palace to reduce its
What is your mantra for running a successful hotel? environmental footprint?
My mantra is simple and has proven to be faultless: Deliver From the very beginning we were conscious as a socially
excellence consistently and success will follow. responsible corporate citizen. The palatial architecture of
the hotel provides for abundance of natural ventilation and
What aspect of the hotel do you think needs to be light, this reduces the requirement of artificial lights and air
focussed on? conditioning making the building more eco-friendly and
I don’t believe in fragmentation, I believe that every aspect reducing carbon footprint. We also use recycle and use the
of the organisation is equally important if one wants the waste water for irrigation and other such requirements
organisation to work smoothly and keep the business on the around the hotel.
upward trajectory. I revisit every aspect of the organisation
and make changes whenever required. I encourage my Are there any surprises in store for guests?
function heads to do the same and keep me upraised about We keep upgrading and offering new things to our guests.
their assessment. We regularly introduce exciting culinary delights,
The Noormahal brand is on an expansion mode and right occasional offers and events for our clientele. We have

106 AUGUST-SEPTEMBER 2023 hospitality horizon www.hospitality-horizon.com